Policy

Shipping Policy

ThePeptide.ca ships all orders from British Columbia, Canada. We currently ship within Canada only.

Processing Time

All orders are processed and shipped within 48 hours of payment confirmation, Monday through Friday. Orders placed on weekends or statutory holidays are processed on the next business day.

Shipping Methods & Estimated Delivery

We use Canada Post and other reputable carriers to ensure your order arrives safely and on time.

Method	Estimated Delivery	Cost
Standard Shipping	5–8 business days	Calculated at checkout
Expedited Shipping	2–4 business days	Calculated at checkout
Express / Priority	1–2 business days	Calculated at checkout

Delivery times are estimates and begin once the order has been picked up by the carrier. Remote or rural areas may require additional transit time.

Order Tracking

A tracking number is emailed to you once your order ships. You can use this number to monitor delivery progress directly through the carrier's website.

Packaging & Handling

All research compounds are packaged in temperature-stable, tamper-evident materials. Vials are individually wrapped and cushioned to prevent damage during transit. Orders ship in discreet, unbranded packaging.

Damaged or Missing Orders

If your order arrives damaged or does not arrive within the expected timeframe, contact us at support@thepeptide.ca within 48 hours of the expected delivery date. Please include your order number and photos of any damage. We will make it right.

Questions?

For any shipping-related inquiries, reach us at support@thepeptide.ca. We typically respond within 24 hours.