Frequently Asked Questions
Everything you need to know about our peptides, testing, shipping and support. Can't find it? Search below or reach out.
Products & Quality
Research peptides are short chains of amino acids used as reference materials in laboratory and research settings. They are sold strictly for in-vitro research and lab use. Read the beginner's guide →
Yes. Every batch is independently HPLC-tested by an accredited third-party lab and must exceed 99% purity before it's released. A Certificate of Analysis (COA) is published for every batch. See our published lab results →
A COA is the lab document for a specific batch. It shows the product's identity, measured purity %, mass-spec confirmation and test date — your proof that what's in the vial matches the label. Learn how to read a COA →
Every vial carries a batch number and a scannable QR code. Scan it — or use the batch lookup on our site — to pull up that exact batch's COA. Go to Lab Results →
Our peptides are produced to pharmaceutical-grade standards, independently lab-tested in North America, and shipped from within Canada.
Ordering & Payment
We accept credit and debit cards (Visa, Mastercard, Amex), Interac e-Transfer, cryptocurrency, and PayPal.
Yes. Checkout is fully encrypted and we never store your card details.
Always. Orders ship in plain, unbranded packaging and your billing statement appears discreetly.
Yes — subscribe to our email list for a first-order discount, plus restock alerts and new-batch COAs as they drop.
Shipping & Delivery
We ship across Canada only — to every province and territory. See our shipping policy →
Shipping is free on every order, Canada-wide, with no minimum. Shipping details →
Orders are dispatched same-day on business days and typically arrive within 3–7 business days.
Yes. A tracking number is emailed to you as soon as your order ships.
Discreetly and securely — plain, unbranded packaging with padding to protect the vials in transit.
Using & Storing Peptides
Add bacteriostatic water slowly down the inside wall of the vial, then swirl gently — never shake. For research handling only. Full step-by-step reconstitution guide →
Keep lyophilized (dry) vials in a cool, dark place, or refrigerate for long-term storage. Once reconstituted, store in the fridge and use within about 30 days. Complete storage & stability guide →
Typically bacteriostatic water and appropriate syringes — both available in our Supplies collection →
Compliance & Safety
No. All products are sold strictly for laboratory and research use only — not for human or animal consumption, and not for diagnostic or therapeutic use.
Yes. You must be of legal age in your province or territory to purchase.
Research peptides may be sold and purchased for laboratory research use. You're responsible for compliant, lawful handling. Read: Are peptides legal in Canada? →
Returns & Guarantee
Every batch is guaranteed to exceed 99% purity, backed by its published COA. If a product doesn't meet spec, we'll make it right. View lab results →
Contact us within 7 days with your order number and we'll replace it or resolve it right away.
Email info@thepeptide.ca or use our contact form. We reply within 24 hours on business days.
No matches — try a different word, or contact us.
Still have questions?
Our team is here to help. Email us and we'll get back to you within 24 hours.